Brandteliers is a hospitality branding practice founded in London. If you own, are buying or are repositioning a hotel, resort or branded residence in the UK or Europe, write to us in London. Most of the briefs we see here involve a family-owned hotel, a listed building, a property leaving an international flag or a new resort waiting on an operator. New business enquiries go directly to James Pass, Founder, and Nina Seredai, Partner and Strategy Director. We reply to every enquiry within one working day, and we are happy to meet in London or on site.
enquiry@brandteliers.com
hello@brandteliers.com
One House. Three addresses. Each led by a senior member of the practice. Reach the address closest to your project.
Our founding address. James leads client work from London across the UK, Europe and the Americas. If your project sits within these regions, London is your starting point.
london@brandteliers.com
Address
71-75 Shelton Street, Covent Garden, London, United Kingdom
House Hours
9am – 6pm GMT
Telephone
+44 (0)20 3897 0733
Brandteliers Ltd. Registered in England and Wales, company number 16796290. Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
careers@brandteliers.com
Our Middle East address, operating across the GCC, North Africa and the wider region. Our Dubai team brings over a decade of on-the-ground experience across Gulf hospitality and development. For projects across the Middle East and Africa, Dubai is your starting point.
dubai@brandteliers.com
Address
Office 119, DMC Building 5, Dubai Media City, Dubai, United Arab Emirates
House Hours
9am – 6pm GMT+4
Monday to Friday
Telephone
+971 (0)4 2645 758
Brandteliers in the UAE is operated under licence by Jpd. Trade Licence 92522.
careers@brandteliers.com
Our Asia Pacific address. Our Singapore team brings over a decade of on-the-ground experience across the region's hospitality and development markets. For projects across Southeast Asia, South Asia, Japan, Hong Kong, Australia and the wider region, Singapore is your first point of contact.
singapore@brandteliers.com
Address
10 Petain Road, #04-01
Singapore 208089, Singapore
House Hours
9am – 6pm GMT+8
Telephone
+65 9188 7449
careers@brandteliers.com
Yes. Most of our best work starts before thebrief is fully formed. If you have a site, a concept or an ownership vision but no clear brand direction yet, that is exactly the right stage to reach out. Early involvement gives us the most useful influence over positioning and long-term value.
No. Our clients are based across four continents and most projects involve ownership teams, operators and advisors in multiple countries. We structure every engagement to work across time zones without losing the quality of the thinking or the senior involvement.
A straightforward exchange. We will ask aboutthe property, the development stage, the ownership structure and what the brand needs to achieve commercially. You do not need a written brief or a fixed budget at that point. The first conversation is about understanding whether there is a good fit before either side commits to anything.
Within one business day. Enquiries from the UK, Europe, the Middle East, Africa and the Americas are handled directly by James and Nina. Enquiries from Asia Pacific are handled by David Fleet, who leads our Singapore address. You will not receive an automated response or be passed to an account team.
We do not publish a minimum fee. What we lookfor is a brief with genuine commercial complexity — a property where positioning, operator alignment or long-term asset value is at stake. If the brief is straightforward or the budget is significantly below our typical range, we will tell you honestly rather than waste your time.
Yes. A significant part of our work involves developing property-level brand positioning and identity within operator standards — Four Seasons, Marriott, Mandarin Oriental, Nikki Beach and others. We understand operator approval processes and build brand programmes that meet submission requirements without losing what is specific to the property.
Yes, where the development has genuine hospitality characteristics — lifestyle positioning, amenity programming, operator management or a branded residences structure. Standalone residential without a hospitality dimension is outside our core practice.
