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First Grand Hotel

A New Hospitality Story for Dammam

Brand Positioning, Identity, Touch Points, Collateral System, Digital

First Grand Hotel is a newly rebuilt property in the centre of Dammam. The project required a complete repositioning to replace the former Dammam Hotel with a clear and modern identity. The aim was to create a grounded brand that reflects the comfort and practicality guests expect when visiting Saudi Arabia’s Eastern Province.

Specialism

Hotel Brand Development

client

Dammam Hotel Company

Location

Dammam, Saudi Arabia

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Approach

We shaped a modern and honest hotel brand rooted in comfort, clarity and local character.

The work began with a review of guest expectations in Dammam and the role the property plays within the city. The brand needed to feel dependable and warm, with a simple visual system that could adapt across daily hotel operations. The positioning focused on calm interiors, practical service cues and an atmosphere that supports both business and leisure stays. The identity was inspired by a key element of Dammam’s heritage. The symbol unites the letter G with a circular negative space that represents a pearl. This reference to the region’s history of pearl diving gives the brand a quiet sense of place without overwhelming the modern feel of the hotel. The visual language followed this idea with soft tones, rounded motifs and balanced layouts that support a polite and organised guest experience.

The Solution

We created an identity system that presents First Grand Hotel as a comfortable and well-managed destination in Dammam.

The new logo and visual tools shaped all guest touch points, including directories, key cards, stationery, signage and in-room information. Each item followed a clear hierarchy to support readability and ease of use. The aim was to create a stay experience that feels calm and organised from arrival to check out. Digital behaviour was defined to strengthen the hotel’s presence online. Photography direction focused on natural light, uncluttered interiors and warm materials that reflect the overall guest experience. The tone across digital channels was kept simple and helpful, supporting the practical character of the brand.

The Outcome

The new brand positioned First Grand Hotel as a reliable and comfortable choice for travellers visiting Dammam and strengthened its presence in the local hospitality market.

Project & Photography Credits

First Grand Hotel, Visit Saudi

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Where we Work

Canada, Democratic Republic of Congo, Egypt, Greece, Hong Kong, Japan, India, Indonesia, Malaysia, Maldives, Portugal, Philippines, Saudi Arabia, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates, United Kingdom, Vietnam.

Dusit Hotels & Resorts, Elaf Group, Giza Palace Development, Global Hotel Alliance
Albatros Cablogs Herrods Keyfair Mediabion Racity
Albatros Group, Al Ghurair Hospitality, Al Jumeirah Hotels & Resorts, Blazon Hotels, Carlton Hotels
Hilton Worldwide, Hotel Galleria by Elaf, IHG Hotels & Resorts, Jaz Hotels & Resorts Egypt, JW Marriott Marquis Dubai, Kempinski Hotels
Marriott International, Millennium Hotels & Resorts, Nikki Beach Hotels & Resorts, Rotana Hospitality, Senator Cruises
Jumeirah, Blazon Hotels, Carlton Hotels, Dusit Hotels & Resorts, Elaf Group, Hilton Worldwide, IHG Hotels & Resorts, Jaz Hotels & Resorts, JW Marriott, Kempinski Hotels, Marriott International, Millennium Hotels & Resorts, Nikki Beach Hotels & Resorts, Rotana Hospitality, St. Regis, The Luxury Collection, Travco Group.
St. Regis, The Luxury Collection, Travco Group, Vakkaru Maldives