White vector logo of the Brandteliers Symbol.

ThePractice

Brandteliers staff working collaboratively to deliver exceptional results.
Photographic image of Nina Seredai, partner at Brandteliers and head of strategy at the agency, speaking at an hospitality industry event.

Behind the practice.

Nearly thirty years of hospitality brand work. Applied to every brief we take on.

Brandteliers was founded in London. The practice carries that heritage into every market it operates in. Not as a flag of origin but as a standard of thinking. Precision, commercial directness, a belief that brand decisions should be grounded in what a property can genuinely claim.

The Ateliers carry decades of direct experience inside some of the world's most recognised hotel groups. That experience shapes how every brief is read. Not as a credential to list but as a way of seeing the problem clearly from the first conversation.

We work for the people who hold the asset: owners, family offices, developers and investors. A partner leads every engagement from the first meeting to the last. The thinking is not handed down.

THREE ADDRESSES. ONE PRACTICE.

Strategic in three markets and beyond

Our clients

The practice has worked with some of the world's most recognised hotel groups, independent owners and development teams. Every logo on this page represents a brief where brand decisions carried real commercial consequence.

Abu Dhabi National Hotels Logo in White.
Logo of Blazon Hotels, a client served by Brandteliers.
Logo of Carlton Hotels & Resorts, a client served by Brandteliers.
CORE LIFE Social Wellness Clubs Jeddah Logotype
The Datai Hotels & Resorts Logo
Logo of Discovery Loyalty Program, a client served by Brandteliers.
Logo of Discovery Loyalty Program, a client served by Brandteliers.
Logo of Elaf Hotels & Resorts, a client served by Brandteliers
The Four Seas Logo in white logotype.
Logo of Gewan Hotel Management, a client served by Brandteliers.
Logo of Global Hotel Alliance, a client served by Brandteliers.
The Leading Hotels of the World Logo in white.
Marriott's The Luxury Collection logo in white on a transparent background.
Logo of Luxury Lifestyle Awards, a client served by Brandteliers.
Logo of Millennium Hotels & Resorts, a client served by Brandteliers.
Logo of Nikki Beach, a client served by Brandteliers.
The Ritza Carlton logo in white.
Logo of River Rock Hotels and Resorts – Turkey, a client served by Brandteliers.
Logo of Sevens Hotels & Resorts, a client served by Brandteliers.
In white the Logotype of Shangri-La Hotels and resorts logo.
Logo of Smart Hospitality Solutions, a client served by Brandteliers.
St Regis logo in white.
Steignerberger Cruises logo in white.
Logo of Travco Group, a client served by Brandteliers.

RECOGNITION

Work that has been acknowledged by the industry.

Our Leadership

Senior. Specialist. Accountable.
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The Ateliers bring together decades of direct hospitality experience. Every engagement is led at principal level by the people with the deepest knowledge of the brief. We work with owners and developers who understand that senior thinking at every stage is not a premium. It is the minimum.

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Black and white portrait of a confident middle-aged man with short spiked hair and stubble, wearing a dark suit jacket over an open-collared white dress shirt, with a patterned pocket square, against a plain background.
James Pass
Founder & Principal
Black and white portrait of a confident woman with long hair wearing a pinstripe blazer with metal buttons and hoop earrings, looking at the camera.
Nina Seredai
Partner & Strategy Director
Black and white portrait of a middle-aged man with short graying hair wearing glasses, a white dress shirt, and a dark checkered blazer, against a plain background.
David Fleet
Partner & COO
Black and white portrait of a man with short dark hair and facial stubble, smiling while wearing a dark blazer over a black shirt against a plain background.
Andrew Reynolds
Partner & Creative Director — APAC
Black and white portrait of Elena Mendez, Senior Marketing and Communications Consultant at Brandteliers
Elena Mendez
Senior Marketing & Communications Consultant
Black and white portrait of Tatiana Veller, Hospitality Development Advisor to Brandteliers
Tatiana Veller
Hospitality Development Advisor
Portrait of Maria Pogonialina, Head of Projects at Brandteliers
Maria Pogonialina
Head of Projects

Why Brandteliers

What sets the practice apart.

Sector Focus

Hospitality, real estate and placemaking. Not one vertical among many but the sole focus of the practice. Decades of direct experience across hotels, resorts, branded residences, mixed-use destinations and corporate hospitality groups across the Middle East, Asia Pacific and Europe.

Two professionals in business attire collaborating by placing colorful sticky notes and reviewing large printed documents taped on a concrete wall with a grid pattern.

Principal-Led

Every engagement is led by a senior principal from first conversation to final governance. The thinking does not get handed to a junior team after the credentials meeting. The people who understand the brief are the people who deliver it.

A woman with blonde hair in a bun and a man wearing a beige cap stand near an empty pool in a backyard with wooden decking and tropical plants. The man points toward a thatched-roof shelter with wooden chairs and a bench inside, while the woman looks in that direction. The area is enclosed by a concrete wall with trees and greenery around.

Atelier Scout™

Atelier Scout™ is place immersion. Before strategy starts, we go to the place with a local cultural guide and spend time where the guest will. It is not desk research or a competitor review. What we find there belongs to that property alone, and that is what makes the brand hard to copy.

Vakkaru Maldives brand guidelines spread showing logo design, brand values with images, color palette, advertising grid, and letterhead layout.

Atelier Atlas™

Our proprietary brand platform framework built specifically for hospitality and real estate. Atelier Atlas™ structures the positioning for operator submission and long-term stewardship, developed from direct practice experience across multiple markets and asset types.

MacBook displaying a luxurious interior with a staircase and city view, next to an iPad showing an outdoor pool area on Four Seasons Private Residences website.

Global Perspective

The Ateliers bring together practitioners from diverse cultural and professional backgrounds operating across London, Dubai and Singapore. That range of perspective is how we arrive at positioning that holds across international operators, local markets and the full spectrum of guests and buyers a property needs to reach.

MacBook displaying a luxurious interior with a staircase and city view, next to an iPad showing an outdoor pool area on Four Seasons Private Residences website.

Operator Alignment

We understand how international operators evaluate brand submissions. Positioning that cannot survive that process costs an owner time and money. We build for operator approval from the outset, not as a late-stage correction.

MacBook displaying a luxurious interior with a staircase and city view, next to an iPad showing an outdoor pool area on Four Seasons Private Residences website.

Owner-Side by Default

We sit on the owner's side of the table. Most of our clients hold the asset: owners, family offices, developers and investors. We also work with hotel companies building new brands. We don't take briefs from marketing departments or agencies acting for a property. The client is the person carrying the commercial risk.

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PHILOSOPHY

"Travel is time given. The properties that earn it go beyond logos and bedsheets. They build lasting experiences that connect people, place and culture in ways that feel genuinely true."

James Pass

Founder & Principal

WHY BRANDTELIERS

Capiral is the parent group behind a portfolio of specialist brands and creative practices.
Jpd, a global award-winning brand consultancy with more than twelve years of experience in corporate rebranding and strategic brand development. The team helps organisations refine their positioning, rebuild identity systems and manage brand change with clarity and structure.
Ninth Space, a Dubai-based multi-disciplinary consulting studio specialising in brand strategy, identity and design. The team works closely with clients to define clear brand foundations, create distinctive visual systems and guide projects from early direction through to implementation.
Imagination Riot, a Singapore-based creative studio focused on brand strategy, identity, digital design and motion. The team combines thoughtful ideas with strong visual craft to shape clear narratives across digital and physical expressions.
A digital marketing and web-experience agency with over sixteen years of sector expertise. The team creates performance-focused websites, customer engagement tools and digital strategies for hospitality, travel and lifestyle brands.
A digital menu and content management platform built for hotels, restaurants and spas. The QR-based system improves menu presentation, strengthens guest interaction and streamlines operational updates.
Capiral is the parent group behind a portfolio of specialist brands and creative practices.

Our Journal

Stories Beyond Place

Blazon Hotels. Carlton Hotels. Elaf Group.
Blazon Hotels. Carlton Hotels. Dusit Hotels & Resorts.
Global Hotel Alliance. Rotana Hospitality. The Luxury Collection
Dusit Hotels & Resorts. The Leading Hotels of the World.
Elaf Group.
Four Seasons Hotels & Resorts. The Ritz Carlton. St. Regis
Nikki Beach Resorts. Millennium Hotels & Resorts. Travco Group.